Welcome to Prepped & Packed. These Terms of Service govern your access to and use of our website at https://preppedandpacked.co.uk and any related services, content, or products provided by us. By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By using our Site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree, you must not use our Site. We may amend these Terms from time to time, and the most current version will always be available on this page

2. Eligibility

You must be at least 13 years of age to use our Site. If you are under 18, you may only use our Services with the consent of a parent or guardian.

3. Account Registration

If you create an account on our Site, you must provide accurate and complete information and keep this information up to date. You are responsible for safeguarding your login details and for any activities or actions under your account.

4. Intellectual Property

All content on the Site (including text, graphics, logos, images, and software) is owned by or licensed to Prepped & Packed and is protected by copyright, trade mark, and other applicable UK intellectual property laws. You may not copy, reproduce, or distribute any content without our prior written permission.

5. Orders and Product Information

We make every effort to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and to refuse or cancel any order for any reason, including inaccuracies in pricing or availability.

6. 90-Day Money Back Guarantee & Returns

We want you to be completely satisfied with your purchase. If you’re not, we offer a 90-day money back guarantee.

To initiate a return:

Email: [email protected]

Please include your order number and reason for return.

Items must be returned unused and in their original condition and packaging.

Once received and inspected, we will issue a full refund to your original payment method.

Return postage may be the responsibility of the customer unless the item is faulty.

7. Prohibited Uses

You agree not to:

Use the Site for unlawful or fraudulent purposes;

Infringe on our or any third party’s intellectual property rights;

Upload viruses or malicious code;

Attempt to interfere with the functionality or security of the Site.

8. Disclaimer of Warranties

Our Site and Services are provided with an 90 day warranty. 

9. Limitation of Liability

To the fullest extent permitted by law, Prepped & Packed shall not be liable for any indirect or consequential losses or damages arising out of your use of the Site or any products purchased through it.

10. Indemnification

You agree to indemnify and hold harmless Prepped & Packed, its employees, directors, and agents from any claims, liabilities, damages, or expenses arising out of your breach of these Terms.

11. Termination

We may terminate or suspend your access to the Site at any time and without notice, for any reason, including violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction over any disputes arising from these Terms or your use of the Site.

13. Contact Information

If you have any questions about these Terms, or if you need help with a return or order, please contact us:

[email protected]