1. Warranty Overview

We stand behind the quality of our products. This item is covered by a 12-month limited warranty from the date of purchase, giving you peace of mind against manufacturing defects.

2. What This Warranty Covers

This warranty covers faults caused by defects in materials or workmanship under normal use, including:

Faulty zips or fastenings

Stitching or structural defects

Material failures not caused by external damage

If a fault occurs within the warranty period, we will, at our discretion:

Repair the product, or

Replace the product with the same or similar item

3. What This Warranty Does Not Cover

This warranty does not cover:

General wear and tear

Damage caused by misuse, neglect or improper handling

Accidental damage (e.g. drops, tears, water damage beyond intended use)

Damage caused by overloading or improper storage

Cosmetic damage that does not affect functionality

4. Warranty Period
The warranty is valid for 12 months from the original date of purchase. Proof of purchase is required to make a claim.

5. How to Make a Claim

To make a warranty claim, please contact us at [email protected] with:

• Your order number or proof of purchase

• A description of the issue

• Clear photos showing the fault

• We aim to review all claims within 2–3 working days and will advise on the next steps.

6. Important Notes

This warranty is non-transferable and applies only to the original purchaser

Any replacement items provided do not extend the original warranty period

We reserve the right to determine whether a fault is covered under this warranty

7. Your Statutory Rights

This warranty is provided in addition to your statutory rights under UK consumer law.

If you have any questions, please get in touch at [email protected] - we’re here to help.